--- title: "How much time do repeated questions take?" description: "Count the hours your office spends answering repeated questions each month. 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Your office answers the same questions while other work waits. Use your own counts to see the time involved each month. ## Your numbers ## How it is worked out Multiply daily questions by minutes per answer and open days, then divide by 60. Multiply those hours by hourly pay to find the wage equivalent. Count repeated questions using your office call notes or message list. Time the answers your staff prepare to find minutes per question. Count days open using your own monthly schedule. Take hourly pay from your own wage information. ## A worked example Example: 6 repeated questions a day, 5 minutes each, and 20 open days. That is 10 hours for the example month. At an example hourly pay of $10, the wage equivalent is $100. ## What to do with the number Write the answers staff repeat. Name the person who maintains them. Have a staff member approve every message before it goes out. Start with one office job: [read the guides](/guides/). ## Limits The result depends on your counts, timing, schedule, and pay. 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