---
title: "Recruitment guarantees: explain the website conditions"
description: "Explain a recruitment replacement guarantee from approved terms. Check coverage, deadlines, exclusions, remedies, and the employer inquiry on release."
canonical: "https://scalewithsearch.com/articles/staffing-agency-replacement-guarantee-page"
---
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# Recruitment guarantees: explain the website conditions

A recruitment replacement guarantee page should explain the specific service commitment the agency has approved. Start with the current agreement and the person authorized to interpret it.

Keep the website wording within those terms. Do not invent a replacement period or remedy because another agency advertises one.

## Identify which service the promise covers

Ask the agency whether the guarantee applies to a particular recruiting service, assignment, or agreement. Record the covered arrangement before drafting a headline.

Separate a replacement search from a refund, credit, or promised hire. Have the authorized reviewer approve the exact remedy the page describes.

Mark unknown conditions UNRESOLVED in the private brief. Hold the public promise until the agreement and proposed explanation match.

## Put the conditions beside the claim

The FTC's digital-advertising guidance says required disclosures must be clear and conspicuous. It emphasizes placement, prominence, and proximity to the claim being qualified. [FTC digital-disclosure guidance, checked 2026.10.23](https://www.ftc.gov/system/files/documents/plain-language/bus41-dot-com-disclosures-information-about-online-advertising.pdf).

Give the builder approved conditions along with the headline. Avoid commissioning a guarantee badge before the reviewer decides what must appear with it.

Check the proposed placement on phone and desktop layouts. Keep the meaning intact when the headline becomes a card or summary elsewhere on the site.

## Prepare a condition-by-condition worksheet

Use the following proposed brief with the agency's authorized reviewer. These fields are review questions, not standard terms every agency offers.

| Proposed term | Question to resolve from the agreement |
| --- | --- |
| Covered service | Which engagement qualifies? |
| Trigger | What event starts the process? |
| Time limit | Which dates and calculation control? |
| Notice | How and when must the employer contact the agency? |
| Conditions | Which obligations must be satisfied? |
| Exclusions | What situations are outside the commitment? |
| Remedy | What work, credit, or other action is actually promised? |
| Decision owner | Who reviews a claim under the agreement? |

Do not turn the worksheet into a broader promise than the agreement. Ask qualified counsel to resolve interpretation and enforceability questions.

## Keep performance claims separately supported

The FTC says a money-back guarantee does not replace evidence for advertising claims. Advertisers still need substantiation. [FTC guarantee and substantiation guidance, checked 2026.10.23](https://www.ftc.gov/business-guidance/resources/advertising-faqs-guide-small-business).

Apply that principle when reviewing nearby statements about speed, candidate quality, retention, or hiring results. Remove an unsupported statement rather than treating the guarantee as proof.

Keep the approved guarantee explanation separate from a claim that every assignment succeeds. Do not imply a guaranteed candidate or start date unless the actual terms support it.

## Test the employer's next step

Have a tester locate the covered service, main conditions, and the current employer contact route. Check linked terms and any downloadable summary.

For an inquiry form, arrange a controlled submission and confirm receipt by the responsible account team. Keep an inquiry separate from acceptance of a guarantee claim.

Bring the approved terms and page brief to the [recruiting and staffing website page](/for/recruiting-and-staffing). Request the explanation page and inquiry checks in a [written scope from Scale With Search](/work).


Continue the website review: [AI-native staffing: the first functions to build](/articles/ai-native-staffing-first-functions); [Staffing application forms: help candidates finish](/articles/staffing-agency-application-form-errors); [Confidential job postings on a staffing agency website](/articles/staffing-agency-confidential-job-postings); [Staffing agency employer pages: turn requests into briefs](/articles/staffing-agency-employer-landing-page); [Expired staffing jobs: fix the website closure process](/articles/staffing-agency-expired-job-website-cleanup); [Staffing job alerts: define what candidates subscribe to](/articles/staffing-agency-job-alert-signup-page); [Staffing jobs missing from Google: inspect the detail page](/articles/staffing-agency-job-pages-google-discovery); [Staffing job salary fields: match the employer source](/articles/staffing-agency-job-salary-website-fields); [Local SEO for staffing agencies: match the office](/articles/staffing-agency-local-office-seo); [Recruitment scam warnings on staffing agency websites](/articles/staffing-agency-recruitment-scam-warning-page); [Remote staffing jobs: align locations and Google markup](/articles/staffing-agency-remote-job-location-markup); [Recruiting and staffing AI rules: data, approvals, and spend](/articles/staffing-ai-rules-data-approvals-spend).


[recruiting and staffing agencies](/for/recruiting-and-staffing): website and search resources.


## Related: recruiting and staffing agencies

- [Recruiting and staffing AI rules: data, approvals, and spend](/articles/staffing-ai-rules-data-approvals-spend)
- [AI-native staffing: the first functions to build](/articles/ai-native-staffing-first-functions)
- [Staffing application forms: help candidates finish](/articles/staffing-agency-application-form-errors)

----

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Scale With Search  2026  [scalewithsearch.com](https://scalewithsearch.com)
```
