--- title: "New Construction Home Warranty Page for Agent Websites" description: "Brief a buyer warranty page with original documents, coverage and exclusion questions, claim contacts, dated sources, and inquiry receipt checks." canonical: "https://scalewithsearch.com/articles/new-construction-warranty-agent-buyer-page" --- ## Site navigation - [Scale With Search](https://scalewithsearch.com/) - Services - Services - [AI systems](https://scalewithsearch.com/ai-systems) - [Site build](https://scalewithsearch.com/work#site-build) - [Whole website fix](https://scalewithsearch.com/work#whole-website-fix) - [Content library with SEO](https://scalewithsearch.com/work#content-library) - [Working session](https://scalewithsearch.com/audit) - Start here - [Send your brief](https://scalewithsearch.com/work#send-your-brief) - [Example scope](https://scalewithsearch.com/work#review-the-example-scope) - [Prices and terms](https://scalewithsearch.com/work#prices-and-terms) - Industries - Real estate - [Real estate agents and teams](https://scalewithsearch.com/for/real-estate) - [Platforms, ownership, and IDX](https://scalewithsearch.com/for/real-estate/real-estate-website-platforms-ownership-idx) - [Search, content, and AI](https://scalewithsearch.com/for/real-estate/real-estate-search-content-ai) - [Inquiries, campaigns, and handoffs](https://scalewithsearch.com/for/real-estate/real-estate-website-inquiries-campaigns-handoffs) - [Buyer, seller, and local pages](https://scalewithsearch.com/for/real-estate/real-estate-buyer-seller-local-resources) - [Rules, privacy, and trust](https://scalewithsearch.com/for/real-estate/real-estate-website-rules-privacy-trust) - Browse by business - [Trades and home services](https://scalewithsearch.com/for/#group-trades) - [Health, wellness, and animal care](https://scalewithsearch.com/for/#group-practices) - [Law, finance, and IT](https://scalewithsearch.com/for/#group-professional) - [Marketing and SEO agencies](https://scalewithsearch.com/for/#group-agencies) - [Shops and manufacturers](https://scalewithsearch.com/for/#group-manufacturing) - [Restaurants, shops, studios, and nonprofits](https://scalewithsearch.com/for/#group-local-services) - Chiropractic practices - [Chiropractic and wellness practices](https://scalewithsearch.com/for/chiropractic-and-wellness-practices) - [Chiropractic and physical therapy clinics](https://scalewithsearch.com/for/chiropractic-and-physical-therapy-clinics) - [All industries](https://scalewithsearch.com/for/) - Resources - Free tools - [AI readiness check](https://scalewithsearch.com/check) - [Free tools](https://scalewithsearch.com/tools/) - [Free Starter Kit](https://scalewithsearch.com/kit/business-memory-starter-kit.zip) - Guides - [AI-native library](https://scalewithsearch.com/ai-native) - [Industry intelligence](https://scalewithsearch.com/intelligence) - [Office job guides](https://scalewithsearch.com/guides/) - [Business memory](https://scalewithsearch.com/articles/business-memory-for-ai-agents-guide) - [Agent governance](https://scalewithsearch.com/articles/ai-agent-governance-guide-small-business) - [Migration and ownership](https://scalewithsearch.com/articles/leaving-vendor-ai-memory-guide) - Articles - [All articles](https://scalewithsearch.com/articles/) - [What changed](https://scalewithsearch.com/changes/) - About - Evidence - [Proof](https://scalewithsearch.com/proof) - Scale With Search - [About](https://scalewithsearch.com/about) - [How it works](https://scalewithsearch.com/how-it-works) # New construction home warranty: brief an agent's buyer page A new construction home warranty sets out covered construction issues, coverage periods, and the process for requesting help. M/I Homes explains that coverage and timeframes differ between builder warranties. Buyers should read the warranty for their specific home before closing. [M/I Homes warranty guide, published 2026.09.11; checked 2026.10.14](https://www.mihomes.com/blog/new-construction-home-warranty). For your agent website, build a document-review checklist around that task. Help buyers locate the original warranty, identify unanswered terms, and find the responsible contact. Give them a separate way to ask about your representation services. The page structure and acceptance checks below are editorial recommendations. Have your broker approve the service description. Tell buyers to read their own warranty and confirm legal terms with an attorney or inspection questions with an inspector. ## Answer the warranty question before requesting contact details The FTC distinguishes a builder warranty from a separately purchased service contract, sometimes marketed as a home warranty. Its guide covers coverage, exclusions, claims, and disputes. [FTC warranty guidance, published 2021.05; checked 2026.10.14](https://consumer.ftc.gov/articles/warranties-new-homes). Use that distinction in your opening. Label documents by their actual type. Avoid putting the builder's warranty, appliance documents, and a service-contract advertisement under one undifferentiated download button. Publish the checklist without registration. Name your service area, receiving agent, and the help your brokerage has approved. Place **Ask about buying a new home** beside the resource. Keep the warranty provider's claim destination separately labeled. Keep inspection scheduling, builder incentives, and neighborhood development status on their own resources. Make this page answer: **Which warranty documents and questions should I review for this home?** ## Identify the document before describing its coverage Give each warranty source a short record. Require the website brief to identify the builder, community or property scope, document title, version, original URL, and check date. Label a general builder guide as general guidance. Ask the builder or warranty administrator to confirm which documents apply to the buyer's home. Keep property-specific certificates and signed documents in the approved private process. Publish generic documents only with permission. Warranty terms vary by builder and state. M/I Homes describes variation between builder programs. New Jersey publishes a separate state-plan booklet with its own coverage and claims provisions. These sources support checking the applicable documents, rather than copying a national schedule. [M/I Homes, published 2026.09.11](https://www.mihomes.com/blog/new-construction-home-warranty); [New Jersey DCA state-plan booklet, revised 2025.09](https://www.nj.gov/dca/codes/publications/pdf_nhw/homeowners_booklet.pdf), both checked 2026.10.14. Use a clearly bounded local example if it helps explain the records. New Jersey's state-plan booklet identifies a warranty number and coverage commencement date on the Certificate of Participation. That example applies to the described state plan. [New Jersey DCA booklet, introduction, printed page 1; revised 2025.09; checked 2026.10.14](https://www.nj.gov/dca/codes/publications/pdf_nhw/homeowners_booklet.pdf#page=4). For your market, request the equivalent source and professional review. Mark missing documents **Requested, not received**. Leave applicability unresolved until confirmed. ## Specify a coverage and exclusions worksheet M/I Homes explains that coverage can differ by component. It identifies maintenance, homeowner damage, and later alterations among possible exclusions. The home's own documents determine the details. [M/I Homes coverage guidance, published 2026.09.11; checked 2026.10.14](https://www.mihomes.com/blog/new-construction-home-warranty). Give your website builder the proposed worksheet below. It organizes review questions and makes no coverage determination. | Review item | What the buyer should locate | What to preserve beside it | | --- | --- | --- | | Covered work | Relevant component and coverage description | Document section and unanswered question | | Coverage period | Stated duration and event that starts it | Original wording and person confirming applicability | | Exclusions | Relevant limits, thresholds, and excluded conditions | Exact source section requiring review | | Owner responsibilities | Required care, records, and stated restrictions | Document reference and question for the provider | | Repair process | Required notice, submission method, and recipient | Provider's current instructions and source date | | Other documents | Any relevant manufacturer warranty or service contract | Separate document identity and responsible provider | | Disagreement | Applicable dispute provisions | Question for the buyer's attorney | Offer **Located**, **Question for review**, **Not supplied**, and **Applicability unconfirmed** as worksheet states. Do not preselect a favorable answer. Preserve unanswered fields in a printable version. Ask an attorney to confirm any calculated date before adding reminders. Keep coverage duration, notice requirements, and dispute deadlines as separate questions. Avoid a countdown based only on a buyer-entered closing date. For suspected defects, ask the inspector to explain the observation. Ask the warranty provider to address coverage. Keep the observation, provider response, and any legal advice distinct in the buyer's private records. - [New construction upgrades: brief a buyer budget page for your website](/articles/new-construction-upgrade-budget-agent-buyer-page) ## Make the claim contact different from the agent inquiry The FTC advises following the warranty's claim instructions, putting repair requests in writing, and retaining correspondence. It also notes that warranties may contain mediation or arbitration provisions. [FTC claim and dispute guidance, published 2021.05; checked 2026.10.14](https://consumer.ftc.gov/articles/warranties-new-homes). Place the confirmed warranty contact and original instructions beside the checklist. Include a check date. Ask the provider to confirm any urgent-request route before publishing it. Direct dispute questions to the buyer's attorney. Label the agent form **Ask about buying a new home** or use wording approved for your actual service. State that submitting this form does not file a warranty claim. Repeat that statement in the confirmation message and any printable checklist. For an existing owner seeking a repair, display the provider route before the general form. Avoid offering a claim-status tracker or a promise that the agent will secure a repair. Keep complete contracts, certificates, claim files, and inspection reports outside the initial website form. Arrange document sharing through the approved private process. ## Carry the buyer's question into a received inquiry Request a name, preferred reply method, usable contact detail, builder or community reference, and question. Make a specific property reference optional for someone still researching. Offer stage choices such as **Comparing builders**, **Under contract**, **Already own the home**, and **Unsure**. Preserve the selected stage and source page in the received message. Let buyers explain a missing document without inventing a warranty date or claim number. If the visitor also needs to sell, provide a separately labeled selling question. Retain that purpose in the message. Keep warranty questions distinct from a valuation request. Assign an editor to maintain source links and claim-contact details. When a document changes, recheck the affected explanation and printable copy. Show a review date only after completing that review. ## Accept the page against its sources and contact routes Require these demonstrations on a phone and desktop before accepting the website work. Use marked test inquiries and contact details you control. | Check | Evidence to request | | --- | --- | | Opening answer | Buyer can find the document distinction and checklist without registration | | Source trace | Each factual statement opens the supporting original source and shows its date | | Missing warranty | Unconfirmed applicability remains visible; no coverage promise appears | | Worksheet | Coverage, exclusions, responsibilities, and unanswered questions survive printing | | Provider route | Claim link reaches the intended provider's instructions | | Agent route | Form and confirmation state that no warranty claim is filed | | Inquiry delivery | Agreed recipient receives the stage, reference, source page, question, and reply details | | Error recovery | Invalid entries permit correction; failed delivery does not display success | Record expected and observed results. Keep failed checks open. These requirements describe a future website page; they establish no completed implementation or inquiry volume. ## Include the resource in your whole website fix brief Bring your current site, approved warranty sources, worksheet requirements, receiving contact, and maintenance owner. Request this resource explicitly in the written scope. The [Scale With Search $2,000 whole website fix for real estate agents](/for/real-estate) repairs or rebuilds an agent or small-team website as a static site. The published scope includes inquiry-path repair, a test inquiry, and proof of receipt at the agreed destination. Agree this page's inclusion before work starts. [Published whole website fix scope, checked 2026.10.14](https://scalewithsearch.com/work). - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) - [Check your real estate website in 30 minutes](/articles/real-estate-website-audit) - [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site) ## Related: Real estate - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) - [Check your real estate website in 30 minutes](/articles/real-estate-website-audit) - [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site) ---- ```text .|########||. .|########||. .|########||. |##||. .||##|. |##||. .||##|. |##||. .||##|. |#|. .|#|. |#|. .|#|. |#|. .|#|. |#| |#| |#| |#| |#| |#| .#| |#. .#| |#. .#| |#. .#. .#| .#. .#| .#. .#| |#. .#| |#. .#| |#. .#| |# ...... #| |# ...... #| |# ...... #| .# ||#########| #| .# ||#########| #| .# ||#########| #| .#. |######||######|. .#. .#. |######||######|. .#. .#. |######||######|. .#. #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# # .||####|###########################|. # # .||####|###########################|. # # .||####|###########################|. # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || #. .######|#|#########| .# #. .######|#|#########| .# #. .######|#|#########| .# .#. |#####||||#####| .#. .#. |#####||||#####| .#. .#. |#####||||#####| .#. |# ||########|| #. |# ||########|| #. |# ||########|| #. |# ...... #| |# ...... #| |# ...... #| |#. .#| |#. .#| |#. .#| |#. .#. |#. .#. |#. .#. .#| |#. .#| |#. .#| |#. |#| |#| |#| |#| |#| |#| .|#|. .|#|. .|#|. .|#|. .|#|. .|#|. |##||. .||##| |##||. .||##| |##||. .||##| .||########||. .||########||. .||########||. 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