--- title: "Google video verification for real estate agents" description: "Plan Google Business Profile video verification for agent office or service-area business, handle rejection, and test seller and buyer website inquiries." canonical: "https://scalewithsearch.com/articles/google-video-verification-real-estate-agent" --- ## Site navigation - [Scale With Search](https://scalewithsearch.com/) - Services - Services - [AI systems](https://scalewithsearch.com/ai-systems) - [Site build](https://scalewithsearch.com/work#site-build) - [Whole website fix](https://scalewithsearch.com/work#whole-website-fix) - [Content library with SEO](https://scalewithsearch.com/work#content-library) - [Working session](https://scalewithsearch.com/audit) - Start here - [Send your brief](https://scalewithsearch.com/work#send-your-brief) - [Example scope](https://scalewithsearch.com/work#review-the-example-scope) - [Prices and terms](https://scalewithsearch.com/work#prices-and-terms) - Industries - Real estate - [Real estate agents and teams](https://scalewithsearch.com/for/real-estate) - [Platforms, ownership, and IDX](https://scalewithsearch.com/for/real-estate/real-estate-website-platforms-ownership-idx) - [Search, content, and AI](https://scalewithsearch.com/for/real-estate/real-estate-search-content-ai) - [Inquiries, campaigns, and handoffs](https://scalewithsearch.com/for/real-estate/real-estate-website-inquiries-campaigns-handoffs) - [Buyer, seller, and local pages](https://scalewithsearch.com/for/real-estate/real-estate-buyer-seller-local-resources) - [Rules, privacy, and trust](https://scalewithsearch.com/for/real-estate/real-estate-website-rules-privacy-trust) - Browse by business - [Trades and home services](https://scalewithsearch.com/for/#group-trades) - [Health, wellness, and animal care](https://scalewithsearch.com/for/#group-practices) - [Law, finance, and IT](https://scalewithsearch.com/for/#group-professional) - [Marketing and SEO agencies](https://scalewithsearch.com/for/#group-agencies) - [Shops and manufacturers](https://scalewithsearch.com/for/#group-manufacturing) - [Restaurants, shops, studios, and nonprofits](https://scalewithsearch.com/for/#group-local-services) - Chiropractic practices - [Chiropractic and wellness practices](https://scalewithsearch.com/for/chiropractic-and-wellness-practices) - [Chiropractic and physical therapy clinics](https://scalewithsearch.com/for/chiropractic-and-physical-therapy-clinics) - [All industries](https://scalewithsearch.com/for/) - Resources - Free tools - [AI readiness check](https://scalewithsearch.com/check) - [Free tools](https://scalewithsearch.com/tools/) - [Free Starter Kit](https://scalewithsearch.com/kit/business-memory-starter-kit.zip) - Guides - [AI-native library](https://scalewithsearch.com/ai-native) - [Industry intelligence](https://scalewithsearch.com/intelligence) - [Office job guides](https://scalewithsearch.com/guides/) - [Business memory](https://scalewithsearch.com/articles/business-memory-for-ai-agents-guide) - [Agent governance](https://scalewithsearch.com/articles/ai-agent-governance-guide-small-business) - [Migration and ownership](https://scalewithsearch.com/articles/leaving-vendor-ai-memory-guide) - Articles - [All articles](https://scalewithsearch.com/articles/) - [What changed](https://scalewithsearch.com/changes/) - About - Evidence - [Proof](https://scalewithsearch.com/proof) - Scale With Search - [About](https://scalewithsearch.com/about) - [How it works](https://scalewithsearch.com/how-it-works) # Google video verification for real estate agents: what to record For Google Business Profile video verification, record your location, evidence of your business, and proof that you manage it. Google requires one continuous, unedited recording of at least thirty seconds, captured and uploaded through your profile on a mobile device. [Google's video requirements](https://support.google.com/business/answer/14271705?hl=en). For an agent, plan the recording around the business your profile represents: your practitioner business, the brokerage, or an eligible service-area operation. After verification, check the website destination and test its seller and buyer contact routes. Treat Google's decision and website inquiry delivery as separate checks. ## Check the agent and location before filming Google lists real estate agents as individual practitioners. A dedicated practitioner profile requires a public-facing role and direct contact at the verified location during stated hours. Where multiple practitioners share an office, Google's rules distinguish the organization profile from each practitioner's profile. [Google's practitioner rules](https://support.google.com/business/answer/3038177?hl=en). Write down whose business you are verifying. If the profile names you, prepare evidence connecting you to that business. Do not assume the brokerage's sign alone resolves your practitioner identity. Choose the location setup from the actual customer arrangement. Google requires permanent on-site signage for a storefront. A service-area business serves customers elsewhere and does not serve them at its business address. Google's video guidance says to keep that address off the public profile. [Google's location-specific video rules](https://support.google.com/business/answer/14271705?hl=en). A virtual office is not an eligible operating location under Google's address rules. Coworking offices require clear signage, customer visits, and staffing by your business during opening hours. [Google's address rules](https://support.google.com/business/answer/3038177?hl=en). Avoid using a property you are marketing as the business being verified. Google excludes for-sale and rental properties, while distinguishing eligible sales and leasing offices. [Google's eligibility guidance](https://support.google.com/business/answer/13763036?hl=en). Resolve an uncertain location or practitioner setup before recording. A polished property tour does not answer those eligibility questions. - [How to change your real estate office address on Google](/articles/move-real-estate-office-google-profile) ## Plan an office recording around three kinds of evidence For storefront and hybrid businesses, Google asks for location identifiers, permanent business signage matching the profile name, and access demonstrating management. Its examples include street signs, building numbers, and employee-only areas. [Google's storefront recording guidance](https://support.google.com/business/answer/14271705?hl=en). Use this suggested route for an eligible agent office. The agent examples are preparation recommendations, not a Google-approved checklist. | Evidence | Suggested agent preparation | Check before recording | | --- | --- | --- | | Location | Start at a visible street sign or building number, then move toward the office. | Can the viewer connect the surroundings to the office location? | | Business identity | Show genuine permanent signage identifying the business represented by the profile. | Does the displayed name match the profile? | | Management | Demonstrate authorized access to an employee-only office area or business asset. | Does the action show your authority over this business? | Walk the route before opening the recording screen. Arrange access with the office manager if needed. Keep the camera away from reception visitors and client paperwork. If your practitioner name is absent from the permanent signage, review that mismatch before filming. Avoid borrowing another agent's evidence or adding a temporary sign for the recording. ## Prepare a service-area recording without exposing client records Google's service-area instructions ask for recognizable surroundings at the business address, work tools or a workspace, and management evidence. Business cards and documents such as permits, invoices, or utility bills appear among its examples. A document used as evidence should match the profile's business name. [Google's service-area recording guidance](https://support.google.com/business/answer/14271705?hl=en). For an eligible agent operating from home, consider this preparation sequence. These are suggested applications of Google's general requirements: 1. Identify nearby street signs or landmarks that establish your operating location. 2. Prepare your actual workspace and genuine business materials bearing the relevant business name. 3. Select a non-sensitive business document or business-only asset that supports your authority. 4. Rehearse the route without opening a client file, inbox, or transaction dashboard. Use your own business materials. Keep seller contracts, buyer financial details, identity documents, and private correspondence outside the camera's view. Google prohibits sensitive information, private information, and other people's faces in verification recordings. [Google's recording exclusions](https://support.google.com/business/answer/14271705?hl=en). Google's published guide does not prescribe an agent-specific evidence package. If you cannot connect your location, business identity, and authority, request guidance rather than assuming a business card is sufficient. [Google's video requirements](https://support.google.com/business/answer/14271705?hl=en), checked 2026.10.14. ## Record through the verification screen Google determines the verification methods offered for each profile. You cannot choose an unavailable method, and some businesses need more than one method. [Google's verification-method guidance](https://support.google.com/business/answer/7107242?hl=en). When **Business video** is offered, use Google's sequence: 1. Open your Business Profile on your mobile device. [Google's video requirements](https://support.google.com/business/answer/14271705?hl=en), checked 2026.10.14. 2. Select **Get verified**, then **Business video → Next**. [Google's video requirements](https://support.google.com/business/answer/14271705?hl=en), checked 2026.10.14. 3. Read the requirements and allow requested device permissions. 4. Start recording and follow your prepared route. 5. Stop and review the recording for all required evidence. 6. Use **Try again** if needed, or select **Upload video**. Google may request a phone number before the video step. The recording must be captured live through the profile; an offline recording uploaded later is not allowed. [Google's submission instructions](https://support.google.com/business/answer/14271705?hl=en). Rehearse with the camera off. Do not substitute a saved listing video or edited office tour. ## Handle a rejected recording or failed upload Google says video review can take up to five business days. If a video fails its requirements, **Review issues** shows the reasons. The replacement should include the original evidence and the missing information. [Google's review and retry instructions](https://support.google.com/business/answer/14271705?hl=en). Match the reported issue to the next recording: | Reported issue | Preparation for the retry | | --- | --- | | Business name not visible | Recheck permanent signage and its match to the profile name. | | Nearby area missing | Include recognizable surroundings before entering the workspace. | | Authority not established | Prepare genuine access or permitted business evidence connecting you to the business. | If the upload fails, Google's guidance says to try uploading again. If verification still fails, try another available method or contact support. [Google's troubleshooting guidance](https://support.google.com/business/answer/14271705?hl=en), [verification help](https://support.google.com/business/answer/7107242?hl=en). Keep the issue message and a short evidence plan for the next attempt. Record the upload date rather than promising yourself a completion date. Google Business Profile work is not part of the whole website fix. [Published website exclusions, checked 2026.10.14](https://scalewithsearch.com/work). ## Check where sellers and buyers land afterward The verification packet distinguishes business evidence from your website's identity and contact checks. Present the failed destination checks at [whole website fix: video-verification destinations](/for/real-estate). The whole website fix includes bio pages with contact details. [Google's website requirements](https://support.google.com/business/answer/3038177?hl=en). [video-verification destinations, published scope, checked 2026.10.14](https://scalewithsearch.com/work). - [Google Business Profile for real estate agents: eligibility, categories, and reviews](/articles/google-business-profile-real-estate-agents) - [Build an agent bio page sellers can check before calling](/articles/agent-bio) - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) ## Related: Real estate - [Google Business Profile for real estate agents: eligibility, categories, and reviews](/articles/google-business-profile-real-estate-agents) - [Build an agent bio page sellers can check before calling](/articles/agent-bio) - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) ---- ```text .|########||. .|########||. .|########||. |##||. .||##|. |##||. .||##|. |##||. .||##|. |#|. .|#|. |#|. .|#|. |#|. .|#|. |#| |#| |#| |#| |#| |#| .#| |#. .#| |#. .#| |#. .#. .#| .#. .#| .#. .#| |#. .#| |#. .#| |#. .#| |# ...... #| |# ...... #| |# ...... #| .# ||#########| #| .# ||#########| #| .# ||#########| #| .#. |######||######|. .#. .#. |######||######|. .#. .#. |######||######|. .#. #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# # .||####|###########################|. # # .||####|###########################|. # # .||####|###########################|. # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || #. .######|#|#########| .# #. .######|#|#########| .# #. .######|#|#########| .# .#. |#####||||#####| .#. .#. |#####||||#####| .#. .#. |#####||||#####| .#. |# ||########|| #. |# ||########|| #. |# ||########|| #. |# ...... #| |# ...... #| |# ...... #| |#. .#| |#. .#| |#. .#| |#. .#. |#. .#. |#. .#. .#| |#. .#| |#. .#| |#. |#| |#| |#| |#| |#| |#| .|#|. .|#|. .|#|. .|#|. .|#|. .|#|. |##||. .||##| |##||. .||##| |##||. .||##| .||########||. .||########||. .||########||. Scale With Search 2026 [scalewithsearch.com](https://scalewithsearch.com) ```