---
title: "kvCORE domain name transfer: eXp BoldTrail vanity domains"
description: "Separate a BoldTrail vanity-domain change from a registrar transfer. Plan nameservers, email, old links, and inquiry tests before switching websites."
canonical: "https://scalewithsearch.com/articles/exp-boldtrail-vanity-domain-and-transfer"
---
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# eXp BoldTrail vanity domain: setup, cancellation, and website transfer

To connect your own domain to BoldTrail, you must already own it and subscribe to the Vanity Domain add-on. InsideRE supplies Cloudflare nameservers. On cancellation, Support removes the custom domain from BoldTrail and restores the original subdomain. You must update your nameservers. [BoldTrail's vanity-domain instructions](https://help.insiderealestate.com/en/articles/3317294-marketplace-vanity-domain-add-on).

Before you act, read your own independent contractor agreement and any team agreement, and confirm the terms with your brokerage in writing. Your agreement can differ from the published documentation cited here.

Before changing an eXp website, identify which handoff you need: a different website destination, a different domain registrar, or a different BoldTrail account. Ask for a separate written answer for each. Prepare the replacement pages and test where seller and buyer questions arrive before agreeing to the cutoff.

The checks below are recommendations for that handoff. They do not establish permission to move your brokerage-provided account or promise uninterrupted inquiries.

## Identify what “kvCORE domain name transfer” means in your case

A registrar transfer moves registration between registrars. ICANN distinguishes that process from changing hosting, nameservers, or a hosting IP address. [ICANN's domain-transfer FAQ](https://www.icann.org/resources/pages/name-holder-faqs-2017-10-10-en).

Use the following questions to keep the request specific.

| Your intended result | What to ask the responsible company |
| --- | --- |
| Use your domain on your current BoldTrail site | Confirm add-on eligibility, current subscription terms, and the setup sequence. |
| Keep the domain but show a replacement website | Confirm the domain's removal from BoldTrail, the DNS handoff, and the new website destination. |
| Change the company handling domain registration | Ask the receiving registrar for its transfer requirements and check current registrar access. |
| Keep BoldTrail while changing brokerage or account | Ask both account administrators and BoldTrail Support what can move, including the domain connection. |

Avoid sending only “transfer my domain.” Name the existing address, intended destination, account change, and desired date. Ask who will perform each step.

For an eXp account, its public support page directs vanity-domain and website-setting questions to the platform's support team. [eXp's support responsibilities](https://support.expcloud.com/portal/en/kb/articles/difference-of-kvcore-and-making-it-rain).

Confirm brokerage departure permissions separately. The cited setup and cancellation instructions do not establish an eXp account-transfer entitlement or departure grace period.

## Check the add-on and the original website address

BoldTrail documents the purchase path as **Marketplace → Vanity Domain Add-On → Learn More → Buy Now**. Its setup options let InsideRE change nameservers or let you enter them yourself. It warns that self-managed changes may cause downtime. [Provider setup guide](https://help.insiderealestate.com/en/articles/3317294-marketplace-vanity-domain-add-on).

Before ordering, request the current charge, billing owner, cancellation process, and permitted domain arrangement for your account. Keep the answers beside your registrar and website access details. Use the amount confirmed for your subscription.

The standard add-on replaces the current website URL. BoldTrail says the original subdomain becomes inactive and may not redirect to the custom address. [Original URL behavior](https://help.insiderealestate.com/en/articles/3317294-marketplace-vanity-domain-add-on).

List existing links before setup. Include email signatures, social profiles, listing materials, and seller or buyer pages you share. After setup, open those addresses and record the result. Replace links you control with the confirmed working address. Ask Support whether a redirect is available for each address you cannot change.

Do the same inspection before leaving the platform. Require a written answer about the old subdomain rather than treating it as a permanent route to your new site.

## Preserve domain email during the nameserver handoff

Cloudflare says its automatic scan can miss DNS records. Its setup guide calls for reviewing website, subdomain, and email records before changing nameservers. Email record values depend on the email provider. [Cloudflare's DNS setup guidance](https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/).

Ask the person handling DNS to record the current settings before the switch. Include the website destination, `www`, mail delivery, sender authentication, and other services using the domain. Have that person confirm the required records with each active provider.

BoldTrail's DNS guide requires Support approval for domain changes. It also assigns unique DKIM configuration to Support for independently managed domains. [BoldTrail's domain and email guide](https://help.insiderealestate.com/en/articles/3311712-boldtrail-domain-nameservers-dns-for-domain-changes-email-delivery).

Ask who can provide the existing DNS record list and who will maintain the replacement. Resolve that access before scheduling cancellation. Keep registrar access and DNS administration as separate entries in the handoff record.

If DNSSEC is enabled, have the administrator plan its transition. Cloudflare warns that replacing nameservers while DNSSEC is active can make the domain unreachable. [Nameserver and DNSSEC instructions](https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/).

Require an email-send and email-receive check after the change. Use a mailbox you control outside the domain for the test. Inspect both the received message and the reply.

## Coordinate cancellation with the replacement website

Before asking Support to disconnect the vanity domain, prepare the new site at a reviewable address. Agree who authorizes the switch and who can restore the previous configuration if a check fails.

Ask Support to confirm the cancellation date, final charge, domain-removal timing, and the status of the original subdomain. For a brokerage move, add the account-access deadline and whether any subscription follows you. Keep unanswered items open.

Give the replacement builder the domain arrangement, retained page addresses, approved content, and inquiry destinations. Ask for a destination for each seller page, buyer page, and property link you intend to retain. Require a tested handoff for changed addresses where the responsible provider permits it.

Confirm listing-feed permissions and required brokerage identification with the responsible parties. Request evidence for the replacement's agreed listing functions before relying on them. Keep these questions separate from the domain connection.

## Test the questions a seller or buyer will send

Use clearly marked submissions and contact details you control. Run the checks before the switch and repeat them through the custom domain afterward.

| Check | Evidence to keep |
| --- | --- |
| Custom domain and `www` | Intended page, working secure connection, and correct website identity. |
| Retained seller page | Working page and successful receipt of its test question. |
| Buyer or property inquiry | Message received with the relevant page or property reference. |
| General contact form on a phone | Usable fields, confirmation, and matching receipt at the agreed destination. |
| Reply to a received inquiry | Correct reply recipient and successful delivery. |
| Links using the old platform address | Recorded destination or an unresolved request assigned to Support. |
| Domain email | Received external test message and delivered reply. |

Check the intended recipient and message contents at the receiving end. Keep the form confirmation and receipt together. Resolve a missing message before accepting the replacement.

Agree who handles inquiries arriving in the old system during the change. Record the last inspection date and any pending questions requiring a reply. Ask the account administrator to confirm access rather than assuming the old inbox stays available.

## Scope the website around the confirmed handoff

The eXp handoff record distinguishes a vanity address from a domain transfer and cancellation. Include Support's answers at [whole website fix: eXp domain handoffs](/for/real-estate). The whole website fix places hosting under client ownership from day one.

[eXp domain handoffs, published scope, checked 2026.10.14](https://scalewithsearch.com/work).

- [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site)
- [Check your real estate website in 30 minutes](/articles/real-estate-website-audit)
- [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website)


## Related: Real estate

- [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site)
- [Check your real estate website in 30 minutes](/articles/real-estate-website-audit)
- [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website)

----

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Scale With Search  2026  [scalewithsearch.com](https://scalewithsearch.com)
```
