--- title: "Accessibility Statement for a Real Estate Agent Website" description: "Tie your agent website's accessibility statement to tested pages, known IDX limits, a review date, and a monitored buyer or seller assistance contact." canonical: "https://scalewithsearch.com/articles/accessibility-statement-agent-website" --- ## Site navigation - [Scale With Search](https://scalewithsearch.com/) - Services - Services - [AI systems](https://scalewithsearch.com/ai-systems) - [Site build](https://scalewithsearch.com/work#site-build) - [Whole website fix](https://scalewithsearch.com/work#whole-website-fix) - [Content library with SEO](https://scalewithsearch.com/work#content-library) - [Working session](https://scalewithsearch.com/audit) - Start here - [Send your brief](https://scalewithsearch.com/work#send-your-brief) - [Example scope](https://scalewithsearch.com/work#review-the-example-scope) - [Prices and terms](https://scalewithsearch.com/work#prices-and-terms) - Industries - Real estate - [Real estate agents and teams](https://scalewithsearch.com/for/real-estate) - [Platforms, ownership, and IDX](https://scalewithsearch.com/for/real-estate/real-estate-website-platforms-ownership-idx) - [Search, content, and AI](https://scalewithsearch.com/for/real-estate/real-estate-search-content-ai) - [Inquiries, campaigns, and handoffs](https://scalewithsearch.com/for/real-estate/real-estate-website-inquiries-campaigns-handoffs) - [Buyer, seller, and local pages](https://scalewithsearch.com/for/real-estate/real-estate-buyer-seller-local-resources) - [Rules, privacy, and trust](https://scalewithsearch.com/for/real-estate/real-estate-website-rules-privacy-trust) - Browse by business - [Trades and home services](https://scalewithsearch.com/for/#group-trades) - [Health, wellness, and animal care](https://scalewithsearch.com/for/#group-practices) - [Law, finance, and IT](https://scalewithsearch.com/for/#group-professional) - [Marketing and SEO agencies](https://scalewithsearch.com/for/#group-agencies) - [Shops and manufacturers](https://scalewithsearch.com/for/#group-manufacturing) - [Restaurants, shops, studios, and nonprofits](https://scalewithsearch.com/for/#group-local-services) - Chiropractic practices - [Chiropractic and wellness practices](https://scalewithsearch.com/for/chiropractic-and-wellness-practices) - [Chiropractic and physical therapy clinics](https://scalewithsearch.com/for/chiropractic-and-physical-therapy-clinics) - [All industries](https://scalewithsearch.com/for/) - Resources - Free tools - [AI readiness check](https://scalewithsearch.com/check) - [Free tools](https://scalewithsearch.com/tools/) - [Free Starter Kit](https://scalewithsearch.com/kit/business-memory-starter-kit.zip) - Guides - [AI-native library](https://scalewithsearch.com/ai-native) - [Industry intelligence](https://scalewithsearch.com/intelligence) - [Office job guides](https://scalewithsearch.com/guides/) - [Business memory](https://scalewithsearch.com/articles/business-memory-for-ai-agents-guide) - [Agent governance](https://scalewithsearch.com/articles/ai-agent-governance-guide-small-business) - [Migration and ownership](https://scalewithsearch.com/articles/leaving-vendor-ai-memory-guide) - Articles - [All articles](https://scalewithsearch.com/articles/) - [What changed](https://scalewithsearch.com/changes/) - About - Evidence - [Proof](https://scalewithsearch.com/proof) - Scale With Search - [About](https://scalewithsearch.com/about) - [How it works](https://scalewithsearch.com/how-it-works) # Write an accessibility statement for your real estate agent website Write an accessibility statement that tells buyers and sellers what you have checked, what remains difficult, and how to request assistance. Tie its wording to a dated evaluation of your actual website. Assign someone to receive and answer access problems. W3C recommends describing the accessibility standard used, contact information, and known limitations. It distinguishes a reader-facing statement from a technical assessment. [W3C statement guidance, updated 2021.03.11; checked 2026.10.13](https://www.w3.org/WAI/planning/statements/). This article is general information, not legal advice. Applicability depends on the business and state. Confirm your obligations and public wording with an attorney. Scale With Search provides website work, not legal advice. The page brief and checks below are recommendations. They describe work to arrange, not findings about your website. ## Separate your statement from a legal or technical claim DOJ's 2022.03.18 guidance states its position that ADA obligations extend to public accommodations' goods and services offered online. It also explains that guidance itself creates no additional legally enforceable duties. [DOJ web accessibility guidance, checked 2026.10.13](https://www.ada.gov/resources/web-guidance/). Ask your attorney which requirements apply to your business before describing the site as legally compliant. Keep that review separate from a builder's technical evaluation. WCAG 2.2 makes conformance claims optional. A claim must identify its date, guidelines title/version/URL, achieved level, covered pages, and technologies relied upon. [W3C WCAG 2.2, section 5.3.1, Recommendation dated 2024.12.12; checked 2026.10.13](https://www.w3.org/TR/WCAG22/#conformance-required). Distinguish an accessibility target from an achieved result. If you have not established conformance, describe the evaluation's status and remaining work. Avoid a conformance badge or blanket claim unsupported by that evidence. ## Collect evidence from the buyer and seller paths Give the evaluator a page inventory before drafting the statement. Include your seller consultation, valuation request, buyer contact, property search, and showing request wherever those features exist. Ask for the page addresses, evaluation date, standard and level assessed, methods, device/browser combinations, assistive technologies, findings, and untested areas. Require enough detail to trace each public claim to its supporting record. W3C says an evaluation tool alone cannot establish whether a website meets accessibility standards. Knowledgeable human evaluation is necessary. [W3C evaluation overview, checked 2026.10.13](https://www.w3.org/WAI/test-evaluate/). Do not treat installing a tool or overlay as proof of compliance. Request the human evaluation and repair evidence. Keep the report with your website handoff. Use this proposed inventory to connect the statement to the inquiries your site accepts: | Website route, if present | Evidence to request | Statement detail to resolve | | --- | --- | --- | | Seller consultation or valuation request | Entry page, form states, errors, and submission result | Any barrier to asking about selling | | Property search and showing request | Search, listing details, registration, and request steps | Tested scope and unresolved IDX barriers | | Buyer or seller downloads | Document names, versions, and evaluation results | Which resources remain difficult to use | | Accessibility assistance contact | Test message, receipt, and reviewed reply | Who handles the request and how to reach them | For delivery checks, use clearly marked messages and contact details you control. Require the intended recipient to confirm receipt. A delivery check supports your contact workflow; keep it separate from the accessibility evaluation. ## Describe IDX and other outside components precisely Inventory embedded listing search, scheduling, chat, video, and forms if your site uses them. Name each provider and the page where its component appears. Ask the evaluator which interactions were checked and which remain untested. WCAG 2.2 conformance concerns complete pages. Its requirements also cover every page in a process. Excluding one part of a page does not establish conformance. [W3C WCAG 2.2, sections 5.2.2–5.2.3, Recommendation dated 2024.12.12; checked 2026.10.13](https://www.w3.org/TR/WCAG22/#conformance-reqs). Use the findings to describe the affected task in ordinary language. Identify what prevents a visitor from completing it. Give the repair owner and a tested assistance route. If an IDX problem is unresolved, ask the provider for a repair response. Save the request and resulting test. Have your evaluator review any proposed conformance wording involving that component. Have your attorney review its legal implications. ## Draft the public page from verified details W3C recommends plain language for limitations and consistent, easy-to-find statement links. [W3C statement guidance, updated 2021.03.11; checked 2026.10.13](https://www.w3.org/WAI/planning/statements/). Prepare the following fields as an editorial worksheet. Replace every unresolved field before treating it as a verified statement. | Public field | Material to supply | | --- | --- | | Website identity | The business and website covered | | Accessibility work | Measures you have taken and the standard used or targeted | | Evaluation | Date, assessed pages and tasks, methods, and a concise result | | Known limitations | Confirmed barriers, affected tasks, and available assistance | | Untested content | Areas the evaluation did not cover | | Feedback | Verified contact routes and supported response hours | | Maintenance | Statement review date and responsible role | Describe incomplete testing as incomplete. Use planned dates only after the responsible person confirms them. Do not turn a proposed repair or response target into a public promise. Place a consistently named accessibility link in the footer. Add a nearby assistance link at an affected inquiry route. Ask the evaluator to include the statement page and its contact controls in the assessment. ## Assign the feedback contact before publishing Choose a monitored inbox and another verified contact route where you can support one. Name the person responsible for replying and the person covering an absence. Agree on response hours before displaying them. Ask visitors for the affected page, the task they attempted, and their preferred reply method. Make technical details optional. Avoid requesting a diagnosis, medical records, or private transaction documents. Keep assistance separate from marketing enrollment. Help a visitor ask about a property or selling without requiring them to join a newsletter. Use the brokerage's approved private process for transaction-specific information. Record the reported barrier, assigned owner, assistance offered, and repair status. Retest the affected route before closing the repair. Update the public limitation when the evidence supports the change. ## Accept the statement and its contact route together Before publishing, compare the page with the evaluation record. Resolve unsupported conformance wording, stale findings, unfilled fields, and promised dates nobody owns. Send a marked assistance request through each published contact route. Confirm receipt and a reviewed reply at the test address you control. Check the absence cover and keep the results with the statement's approved version. Repeat affected checks after changing IDX providers, forms, downloads, or contact destinations. Assign someone to review the statement when evaluation findings change. Bring the approved wording, evaluation record, repair list, and assistance destination to your [real estate website brief](/for/real-estate). Ask for the statement page and inquiry-path checks in the written website scope. Keep legal review with your attorney. - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) - [Check your real estate website in 30 minutes](/articles/real-estate-website-audit) - [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site) ## Related: Real estate - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) - [Check your real estate website in 30 minutes](/articles/real-estate-website-audit) - [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site) ---- ```text .|########||. .|########||. .|########||. |##||. .||##|. |##||. .||##|. |##||. .||##|. |#|. .|#|. |#|. .|#|. |#|. .|#|. |#| |#| |#| |#| |#| |#| .#| |#. .#| |#. .#| |#. .#. .#| .#. .#| .#. .#| |#. .#| |#. .#| |#. .#| |# ...... #| |# ...... #| |# ...... #| .# ||#########| #| .# ||#########| #| .# ||#########| #| .#. |######||######|. .#. .#. |######||######|. .#. .#. |######||######|. .#. #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# # .||####|###########################|. # # .||####|###########################|. # # .||####|###########################|. # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || #. .######|#|#########| .# #. .######|#|#########| .# #. .######|#|#########| .# .#. |#####||||#####| .#. .#. |#####||||#####| .#. .#. |#####||||#####| .#. |# ||########|| #. |# ||########|| #. |# ||########|| #. |# ...... #| |# ...... #| |# ...... #| |#. .#| |#. .#| |#. .#| |#. .#. |#. .#. |#. .#. .#| |#. .#| |#. .#| |#. |#| |#| |#| |#| |#| |#| .|#|. .|#|. .|#|. .|#|. .|#|. .|#|. |##||. .||##| |##||. .||##| |##||. .||##| .||########||. .||########||. .||########||. 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