--- title: "A2P 10DLC Registration Evidence for Agent Websites" description: "Prepare website evidence for A2P 10DLC registration: sender identity, inquiry forms, policy links, provider requirements, and control of accounts." canonical: "https://scalewithsearch.com/articles/a2p-10dlc-agent-website-registration-evidence" --- ## Site navigation - [Scale With Search](https://scalewithsearch.com/) - Services - Services - [AI systems](https://scalewithsearch.com/ai-systems) - [Site build](https://scalewithsearch.com/work#site-build) - [Whole website fix](https://scalewithsearch.com/work#whole-website-fix) - [Content library with SEO](https://scalewithsearch.com/work#content-library) - [Working session](https://scalewithsearch.com/audit) - Start here - [Send your brief](https://scalewithsearch.com/work#send-your-brief) - [Example scope](https://scalewithsearch.com/work#review-the-example-scope) - [Prices and terms](https://scalewithsearch.com/work#prices-and-terms) - Industries - Real estate - [Real estate agents and teams](https://scalewithsearch.com/for/real-estate) - [Platforms, ownership, and IDX](https://scalewithsearch.com/for/real-estate/real-estate-website-platforms-ownership-idx) - [Search, content, and AI](https://scalewithsearch.com/for/real-estate/real-estate-search-content-ai) - [Inquiries, campaigns, and handoffs](https://scalewithsearch.com/for/real-estate/real-estate-website-inquiries-campaigns-handoffs) - [Buyer, seller, and local pages](https://scalewithsearch.com/for/real-estate/real-estate-buyer-seller-local-resources) - [Rules, privacy, and trust](https://scalewithsearch.com/for/real-estate/real-estate-website-rules-privacy-trust) - Browse by business - [Trades and home services](https://scalewithsearch.com/for/#group-trades) - [Health, wellness, and animal care](https://scalewithsearch.com/for/#group-practices) - [Law, finance, and IT](https://scalewithsearch.com/for/#group-professional) - [Marketing and SEO agencies](https://scalewithsearch.com/for/#group-agencies) - [Shops and manufacturers](https://scalewithsearch.com/for/#group-manufacturing) - [Restaurants, shops, studios, and nonprofits](https://scalewithsearch.com/for/#group-local-services) - Chiropractic practices - [Chiropractic and wellness practices](https://scalewithsearch.com/for/chiropractic-and-wellness-practices) - [Chiropractic and physical therapy clinics](https://scalewithsearch.com/for/chiropractic-and-physical-therapy-clinics) - [All industries](https://scalewithsearch.com/for/) - Resources - Free tools - [AI readiness check](https://scalewithsearch.com/check) - [Free tools](https://scalewithsearch.com/tools/) - [Free Starter Kit](https://scalewithsearch.com/kit/business-memory-starter-kit.zip) - Guides - [AI-native library](https://scalewithsearch.com/ai-native) - [Industry intelligence](https://scalewithsearch.com/intelligence) - [Office job guides](https://scalewithsearch.com/guides/) - [Business memory](https://scalewithsearch.com/articles/business-memory-for-ai-agents-guide) - [Agent governance](https://scalewithsearch.com/articles/ai-agent-governance-guide-small-business) - [Migration and ownership](https://scalewithsearch.com/articles/leaving-vendor-ai-memory-guide) - Articles - [All articles](https://scalewithsearch.com/articles/) - [What changed](https://scalewithsearch.com/changes/) - About - Evidence - [Proof](https://scalewithsearch.com/proof) - Scale With Search - [About](https://scalewithsearch.com/about) - [How it works](https://scalewithsearch.com/how-it-works) # A2P 10DLC registration: website evidence for real estate agents Prepare a registration dossier that connects the real estate business sending texts with its public website, inquiry form, and proposed messages. Identify the sender, give your messaging provider inspectable evidence, and record who controls the account. Treat website acceptance and messaging approval as separate checks. A2P 10DLC concerns application-based messaging over local ten-digit numbers. Twilio describes registration as two components: a Brand identifying the sender and a Campaign describing the messaging purpose and contact process. [Twilio A2P 10DLC documentation, checked 2026.10.13](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc). This article is general information, not legal advice. Applicability depends on the business and state. Confirm your proposed website disclosures and messaging with an attorney. Scale With Search provides website work, not legal advice. CTIA describes its guidance as voluntary best practices and says provider implementation can vary. [CTIA Messaging Principles and Best Practices, May 2023, section 2.3; checked 2026.10.13](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf). The dossier and acceptance checks below are editorial recommendations. Use your provider's current instructions for the actual submission. ## Establish which account and number need registration Start with the system that would send a text after a seller or buyer inquiry. Ask its provider to identify the number type, messaging route, registration process, and business responsible for the messages. Twilio's current documentation requires registration for application-based SMS/MMS over 10DLC to US recipients. It distinguishes toll-free numbers and short codes from this system. [Twilio registration scope, checked 2026.10.13](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc). Record the provider's answer before changing your website. Do not infer the route from the phone number displayed beside your contact form. Have the account owner confirm the sending service and number in use. The ranking Salesmessage article explains Brand and Campaign registration, but still displays its 2021 package thresholds and deadlines. Use that page as background, then confirm present requirements with your provider. [Salesmessage 10DLC article, displayed publication date 2021.09.08; checked 2026.10.13](https://www.salesmessage.com/blog/10dlc). ## Identify the business behind the agent or team name Resolve the relationship between the agent's public name, team branding, brokerage, and proposed registered sender. Ask the broker and provider which entity belongs on this registration. Write down their answer and the evidence supporting it. TCR requires an EIN or tax ID for Brand identity verification, except for its Sole Proprietor category. The legal name must match that identifier. TCR defines a Sole Proprietor as an individual without an EIN and advises US applicants to match their IRS name and address. [TCR Brand registration guidance, checked 2026.10.13](https://www.campaignregistry.com/resources/). Keep tax documents in the provider's approved private submission process. Do not publish them on the website or place them in a public screenshot folder. Do not choose the special “agent and franchise” use case solely because you sell real estate. TCR describes it as a corporate-brand campaign for participating agents or franchisees, requested by the corporate office. [TCR special-use-case guidance, checked 2026.10.13](https://www.campaignregistry.com/resources/). Ask the provider to confirm the appropriate Brand category and Campaign use case. Keep an unresolved sender identity open rather than borrowing another entity's registration details. ## Build an evidence dossier with public and private parts TCR says Brands register through a Campaign Service Provider, which handles registration on their behalf. Direct Brand registration with TCR is unavailable under its published process. [TCR registration access guidance, checked 2026.10.13](https://www.campaignregistry.com/homepage/foryou/). Give that provider a dossier organized around the following questions. This table is a proposed handover structure, not a universal submission form. | Dossier item | What to record | Where to keep it | | --- | --- | --- | | Sender identity | Approved legal entity, public trading name, brokerage relationship, and authorized contact | Private registration record; approved public identity on the website | | Account control | Contracting business, administrator, billing owner, and recovery contact | Private account inventory | | Messaging purpose | Actual seller or buyer inquiry follow-up, intended recipients, and provider-confirmed use case | Provider submission and internal approved copy | | Website evidence | Homepage, exact inquiry-form URL, privacy policy, and messaging terms | Public pages plus dated evidence copies | | Form interaction | Initial view, approved disclosure, visitor action, and confirmation | Synthetic screenshots without real client data | | Registration record | Provider, Brand and Campaign identifiers, sending-number association, status, and unresolved feedback | Private handover record | Describe the flow that exists. If the seller form and buyer form differ, document each separately. Do not submit a screenshot of a replacement form that visitors cannot reach. Twilio requests a Campaign description, message-flow explanation, representative samples, and use case. Its documentation requires all opt-in methods to be listed when more than one is used. These are Twilio submission requirements, not a claim about every provider's form. [Twilio required Campaign information, checked 2026.10.13](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc/collect-business-info). Keep sample messages faithful to the intended service. Have the provider review whether they fit the selected use case. This dossier does not prescribe campaign strategy or a sequence of promotional texts. ## Make the website evidence inspectable CTIA recommends a clear call to action identifying the represented sender and messaging scope. It also recommends an accessible privacy policy linked from the initial call to action. These are industry best practices. [CTIA May 2023 guidance, sections 5.1.1 and 5.2.1; checked 2026.10.13](https://api.ctia.org/wp-content/uploads/2023/05/230523-CTIA-Messaging-Principles-and-Best-Practices-FINAL.pdf). Have your attorney and provider approve the wording before your builder implements it. Match public statements to the business's actual data practices. Do not copy another sender's privacy promises to satisfy a checklist. For website opt-in, Twilio requires website and privacy-policy links, a privacy policy, and terms of service. It requires hosted screenshots when relevant evidence is not publicly accessible. Its documentation also describes policy-content requirements. Confirm those details for your account. [Twilio website evidence requirements, checked 2026.10.13](https://www.twilio.com/docs/messaging/compliance/a2p-10dlc/collect-business-info). Ask your builder to check the exact form URL on a phone and desktop. Include the disclosure, visitor action, and policy links in the evidence. Show the complete interaction rather than a cropped checkbox. Use synthetic details in screenshots. Remove client names, phone numbers, private messages, tax identifiers, credentials, and account screens before making evidence accessible. Keep private application material separate from public page evidence. ## Accept the website work against the inquiry path Use these proposed checks before handing the evidence to your provider: | Check | Evidence to request | | --- | --- | | Sender identity | Broker-approved public identity agrees with the provider-confirmed applicant relationship | | Direct access | Submitted form and policy URLs open without an unintended login or missing page | | Wording | The rendered disclosure matches the attorney-approved and provider-reviewed version | | Visitor action | The form behaves as described in the submitted message flow | | Inquiry receipt | A marked seller or buyer test reaches the intended recipient with its source page and submitted choices | | Evidence copy | Dated screenshots and submitted URLs describe the same version | | Unresolved feedback | Provider questions name the affected field, page, or evidence item and its correction owner | Run only agreed tests with contact details you control. Check the received inquiry separately from the website's success message. Keep automated texting disabled during a website-only test unless a separate authorized test includes it. A received form submission is the website acceptance evidence. Retain the provider's registration decision separately. Neither record should be labeled an attorney's compliance determination. ## Preserve account control and the provider's decision Name who can access the messaging account, answer verification requests, correct submissions, and retrieve registration records. Record billing and number control separately from website administration. Agree on access and handover before a builder or reseller leaves. TCR directs rejected applicants to their CSP for the rejection reason and correction process. It also says each CSP registers the Brands it serves, including Brands registered through another CSP. [TCR rejection and existing-Brand guidance, checked 2026.10.13](https://www.campaignregistry.com/resources/). Before changing providers or brokerage arrangements, ask what happens to the registration, number, account access, and public disclosures. Obtain the proposed migration steps in writing. Do not assume website ownership determines messaging-account ownership or registration portability. Save the submitted version, decision, feedback, and correction record. Leave fees, review timing, and account-specific requirements unresolved until the provider confirms them. A website evidence pack does not promise approval, message delivery, or legal compliance. ## Put the website evidence in your written scope Your registration worksheet identifies the sender, provider instructions, and website evidence required for review. Submit those page requirements through [whole website fix: A2P website evidence](/for/real-estate). For A2P-related page work, the whole website fix establishes scope before you pay. [Published whole website fix, checked 2026.10.13](https://scalewithsearch.com/work). [A2P website evidence, published scope, checked 2026.10.14](https://scalewithsearch.com/work). - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) - [Check your real estate website in 30 minutes](/articles/real-estate-website-audit) - [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site) ## Related: Real estate - [Test the seller inquiry path on your real estate website](/articles/seller-inquiry-path-agent-website) - [Check your real estate website in 30 minutes](/articles/real-estate-website-audit) - [Own your real estate website: domain, hosting, editing, and leads](/articles/own-your-site) ---- ```text .|########||. .|########||. .|########||. |##||. .||##|. |##||. .||##|. |##||. .||##|. |#|. .|#|. |#|. .|#|. |#|. .|#|. |#| |#| |#| |#| |#| |#| .#| |#. .#| |#. .#| |#. .#. .#| .#. .#| .#. .#| |#. .#| |#. .#| |#. .#| |# ...... #| |# ...... #| |# ...... #| .# ||#########| #| .# ||#########| #| .# ||#########| #| .#. |######||######|. .#. .#. |######||######|. .#. .#. |######||######|. .#. #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# #. .##|###|##|#|######| .# || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || || |##|#||||||||||||#||#| || # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. # |#||||||||||||||||||||#| #. || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # # .#||||||||||||||||||||||||#| # || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || || ....|||#||||||##|#|||#|#||##||||....|. || #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# #. . ....|# ....#||| ||| .#||| ....#. .# # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. # . ||||#| .#####|| . .#| .#||| ||||# #. .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || .| ||||| #. |#|||||. || #. |#||. .||||| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || || |.... #. ....|#. |. ...|. ....|| || #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# #. .||||||##||||||##||####|||||||#||||||#| .# # .||####|###########################|. # # .||####|###########################|. # # .||####|###########################|. # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#||||||.#.|| # |. ..# #| #|||||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||||| .. |# ## |#| ...#|#|||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#|||#|# .# .#| #| ##|.#..#|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # .#||||||############|######|||||#| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # # |...||#||||||#||||#|#||||||#|||||#||| |.| # #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# #. .. ||||# .|||##|. |#| .|| || .|||#. #| # .# || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || | ...|| ...##| | #| .|. |. ##### .. .| || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || || ||||| || ||||#| . |. |. |#. ||||| |#| || || .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. .# |.....#|....|#.||||.|||##.|#|....||.#||.#. #. #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# #.|||||||#############################| ||| .# || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || || ##||#||#||||||#||#||#||#||##. || # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # # .#|||||||||#||#|||||||||||#| # || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || || |#||||||||||||||||||||||#| || .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. .# |#||||||||||||||||||||#| #. || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || || |#||||||||||||||||||#| || #. .######|#|#########| .# #. .######|#|#########| .# #. .######|#|#########| .# .#. |#####||||#####| .#. .#. |#####||||#####| .#. .#. |#####||||#####| .#. |# ||########|| #. |# ||########|| #. |# ||########|| #. |# ...... #| |# ...... #| |# ...... #| |#. .#| |#. .#| |#. .#| |#. .#. |#. .#. |#. .#. .#| |#. .#| |#. .#| |#. |#| |#| |#| |#| |#| |#| .|#|. .|#|. .|#|. .|#|. .|#|. .|#|. |##||. .||##| |##||. .||##| |##||. .||##| .||########||. .||########||. .||########||. Scale With Search 2026 [scalewithsearch.com](https://scalewithsearch.com) ```